Privacy Policy

Follicare is distributed by Speedwinds Nutrition Inc. Speedwinds Nutrition aims to provide you with information on this Website regarding the Products available to you to purchase, and research related to male hair loss. To achieve this aim and to fulfill your purchase requirements, we need to make the most efficient use of all personal information that is provided by you to us on a confidential basis.

We are committed to ensuring the confidentiality and privacy of all personal information collected during the conduct of our business. We do not sell personal information to third-parties, nor collect it on third-parties behalf.

What is Personal Information?

Personal information is any information about a customer individual that identifies that person or by which that person's identity can be reasonably determined. We recognize that personal information is sensitive and that the provision of such information is an act of trust.

How do we Collect Personal Information?

Collection of your personal information such as your email address may be required to enable us to respond to any query that you may have or to enable you to become a member of our website. This personal information will enable us to liaise with you to provide you with the information that you desire and updates when requested. If we do not collect and make use of this personal information, our ability to assist you is greatly limited.

If you wish to purchase products from us we will require you to voluntarily provide us with certain personal information such as your full name, address, zip code, contact telephone numbers and payment details. No matter how your personal information is collected, it will be dealt with by Speedwinds Nutrition in accordance with this Privacy Policy.

Where possible, personal information is collected directly from you by your use of our website. In situations where you personally provide us with your personal information your consent to our collection is implied on the basis that we have informed you herein what personal information will be recorded and for what purposes.

How do we Use the Personal Information?

We use the personal information collected from you to:

  • Provide you with information or services at your request;
  • Take purchase orders from you;
  • Ship Products to you pursuant to our Terms and conditions.
  • Dispatch information to you in a digital format
  • Register your contact details; and
  • Establish and maintain our relationship with you;

We do not disclose any personal information for any other purposes without your consent unless required by law.

From time to time we may use your personal information to provide you with updates and new features regarding our website our products.

If you do not want to receive any of this information, contact us at one of our offices. If you inform us that you no longer wish to receive information about updates and new features on our website, we will not send you any further material. You can however, change your mind about receiving this information at any time by contacting us.

Disclosure of Personal Information to Third Parties

Speedwinds Nutrition may disclose your personal information in certain circumstances.

Sometimes we are required or authorized by law to disclose your personal information. For example, we may disclose your personal information to a Court in response to a valid subpoena.

We may also disclose personal information to a party contracted to Speedwinds Nutrition to provide administrative services or other activities on our behalf. In those circumstances that party is bound by the same privacy rules we follow.

Security of Your Personal Information

We take all reasonable precautions to safeguard personal information from loss, misuse, unauthorized access, modification or disclosure are taken as follows:

  • external and internal premises security
  • restricted access to personal information
  • confidentiality agreements with contractors and third party organizations
  • maintaining technology products to prevent unauthorized computer access

In most cases, a summary of your personal information held by us, such as your name and address details, contact telephone numbers, are freely available to you by calling one of our offices.

All requests for access to personal information will be handled as quickly as possible and we shall endeavor to process any request for access within 30 days of having received the request.

Speedwinds Nutrition may be required by law to retain personal information for a period of time after you have ceased your relationship with us. This information will not be revealed to third-party government organizations unless ordered by court order or subpoena.

Speedwinds Nutrition is not always required to provide access to personal information upon request. Speedwinds Nutrition reserves the right to determine in what circumstances revealing personal information upon request would not be appropriate.

Access may be refused in a number of circumstances such as:

  • where the information may relate to existing or anticipated legal proceedings
  • where required or authorized by law
  • where the request is regarded as frivolous or vexatious
  • where the access is through automated means

Access via the Internet

The Internet has brought many improvements in the way Speedwinds Nutrition is able to do business. Speedwinds Nutrition is continually maintaining and upgrading technology and procedures in this respect to its online transactions.

Speedwinds Nutrition retains the right to collect information from any visitor to the Follicare website regarding the visitor's use of our website, typically for the better understanding of our visitors. For example, how often a visitor goes to a specific page can assist us in focusing our business to the interests and needs of our visitors, thereby improving the services available to you. Any visitor to the Follicare website who provides any information to Speedwinds Nutrition in this regard agrees that Speedwinds Nutrition has the right to use that information and agrees that this information shall be deemed to be non-confidential.

We may compile a report identifying the number of visitors to the homepage of our website and other particular pages on our website. These reports may be shared with sponsors and prospective sponsors of our website, but they will not disclose any personal information.

The Follicare website, like a number of other commercial websites, stores information in a small text file on your hard disk known as a cookie. The information stored in the cookie includes your preferences and choices you make while visiting the Follicare website. Please check your web browser to ensure that you have consented to the use of cookies during your web browsing. Please note that we do need cookies for you to be able to properly access our website. If you are based in the European Union, accessing this site online constitutes acceptance of this Privacy Policy and acknowledgement that cookies may be used as described.

Privacy Policy changes

Speedwinds Nutrition constantly reviews all its policies and procedures to keep up-to-date with changes in the law, technology and market practice. As a result we may change this Privacy Policy from time to time. Continued use of this site means you agree to be bound by any future changes to this Privacy Policy.

This Privacy Policy was last amended August 4th, 2014.

Concerns or requests for access?

If you have a question about this Privacy Policy, wish to request additional information about changes to our Privacy Policy, or lodge a complaint, you can contact our Privacy Officer at support@follicare.com